To address the lack of support systems in the Coachella Valley for worker co-op startups, a community-centered space dedicated to learning and practicing cooperation was critically needed.
As lead researcher and designer, Puicón-Pérez conducted 5 expert interviews and analyzed 3 datasets on local worker needs. Insights gathered shaped tools to inform a service design blueprint. These included 4 future personas, 1 storyboard, 5-10 visioning artifacts, and a community-centered design framework. The result was CVCTUS, a community lab prototype offering worker co-op mentoring and networking opportunities.
A pitch deck of this concept was produced for local makerspaces to potentially host a CVCTUS pilot.